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Built by Operators. Powered by AI.
Designed to Change the Future of Beverage Businesses.
For more than 20 years, our founder, Kelley Smith, worked across the beverage industry: training baristas, fixing broken café operations, consulting for struggling shops, and helping new owners open their doors with confidence. She supported over 200 cafés nationwide, from neighborhood espresso bars to multi-city beverage concepts.
And throughout every shop, every training, every consultation… she kept seeing the same painful truth:
Most beverage businesses don’t know if they’re profitable until it’s too late.
Not because owners aren’t smart.
Not because they don’t care.
But because the tools built for them were never designed for the beverage world.
Cafés are different.
Boba shops are different.
Smoothie bars, mobile coffee trucks, matcha bars — all different.
Margins shift daily.Milk waste explodes during rushes.
Recipes drift with every barista.
Drink pricing is emotional, not mathematical.
And POS systems only report sales — not the “why” behind the numbers.
Owners were working 60–70 hours a week, yet still asking:
“Did I make any money this month?”
That question haunted the industry.
And Kelley knew it needed a real answer.
And throughout every shop, every training, every consultation… she kept seeing the same painful truth:
Most beverage businesses don’t know if they’re profitable until it’s too late.
Not because owners aren’t smart.
Not because they don’t care.
But because the tools built for them were never designed for the beverage world.
Cafés are different.
Boba shops are different.
Smoothie bars, mobile coffee trucks, matcha bars — all different.
Margins shift daily.Milk waste explodes during rushes.
Recipes drift with every barista.
Drink pricing is emotional, not mathematical.
And POS systems only report sales — not the “why” behind the numbers.
Owners were working 60–70 hours a week, yet still asking:
“Did I make any money this month?”
That question haunted the industry.
And Kelley knew it needed a real answer.
Built with operators, for operators
CaffexaOS is shaped by real conversations with beverage operators across the country.
Owners, managers, and bar leads helped validate the biggest margin leaks — milk waste, syrup over-pours, shot drift, unrung modifiers, and seasonal drink pricing mistakes.
We’re now opening early access for cafés who want to fix these problems before they hit the POS.